Service Agreement
Last updated: 15/05/2025
Thank you for choosing to work together. This agreement outlines the terms, expectations & boundaries for Essence to Expression: A Journey to Realign Your Business, a 1:1 journey combining Reiki, energetic exploration & business support.
By booking this offering, you agree to the following terms:
1. What’s Included
Over the course of our time together, you will receive:
Six themed chapters (typically over 3–6 months), each including:
One 90-minute session (Reiki + business focus)
One 30-minute check-in session
Personalized practices, prompts, and reflections between sessions
Ongoing email or voice note support (within agreed response windows)
A spacious, personalized experience built on presence, not pressure
// Optional Full website support (creation or evolution), including:
Visual and brand guidance
Site structure and content flow
Basic SEO foundations
Please note: Website-related costs such as hosting, domain, paid extensions, CRMs or third-party integrations are not included and will be covered by the client.
2. Pricing & Payment
Essence to Expression Journey: £1,100 GBP
Optional Website Implementation: + from £700 GBP
Total with Website Support: from £1,800 GBP
Payment plans are available if needed.
Payment is made via bank transfer or secure payment link.
The first payment is required to secure your place and begin the journey.
3. Scheduling & Commitment
The rhythm of the journey is flexible (typically 3 to 6 months).
Sessions are scheduled via email or an agreed booking system.
If you need to reschedule, please give at least 48 hours’ notice.
Cancellations with less than 48 hours may not be rescheduled.
This container works best with steady, ongoing presence. While spaciousness is welcome, we’ll aim to complete the journey within 6 months, unless otherwise agreed.
4. Boundaries & Responsibility
This journey is a co-creation.
As your guide, I will:
Hold the space with integrity, care and confidentiality
Offer Reiki and energetic support grounded in presence
Provide clear steps, exercises and design support throughout
As the client, you agree to:
Show up to sessions with openness and responsibility
Complete reflective and practical tasks in between sessions
Communicate if you’re feeling overwhelmed, unclear or need to adjust the pace
You are responsible for your decisions, actions and the implementation of any business strategies we explore together.
5. Website Scope (if selected)
Website support includes:
Structure and content layout for up to 5 pages
Design guidance aligned with your brand and energy
Light editing of your written content (copywriting support)
Implementation via platforms such as Squarespace, Wix or WordPress (using pre-built templates or light customisation)
As add-ons, it can include:
Branding packages (e.g. logos, custom fonts)
E-commerce builds or membership sites
Ongoing website maintenance post-launch
We’ll clarify your needs early in the process to ensure the level of support fits.
6. Refund Policy
This offering is a time and energy intensive co-creation.
As such, no refunds will be provided once the journey has begun. If you need to pause due to exceptional circumstances, please reach out to explore options together.
7. Confidentiality & Ethics
All sessions, content and conversations are held in confidence.
You agree not to share session content, exercises or materials with others outside this container without written permission. Likewise, I will treat your work and ideas with care and confidentiality.
8. Disclaimer
This offering blends energy work with business strategy. It is not therapy, financial advice or legal consultation. You are encouraged to seek additional professional guidance where needed.
9. Contact & Communication
Support between sessions is offered via email or voice notes, typically responded to within 48 hours during weekdays.
My working hours are:
Monday–Friday, 10am–3pm GMT
10. Agreement
By booking and participating in Essence to Expression, you acknowledge that you have read and agree to these terms.